• We understand that getting your purchased orders quickly is important to you, so we make every effort to process and deliver your orders as soon as we can. To ensure prompt delivery, kindly ensure that you provide us with an accurate shipping address, contact number and email address. Failure to do so may risk our courier service being unable to deliver in a timely and prompt manner.

Delivery Times

  • All orders with ready stock items will be shipped on the next working day after payment made(Except we are away for business trip as per notice).
  • We are using POSLAJU Malaysia for local shipping(except for special condition).
  • Delivery for west Malaysia normally takes 1-3 working days to reach your doorstep; 3-5 working days for east Malaysia.
  • Plusclosette shall not be liable for any damage to or loss of any shipment or delayed delivery.
  • Self collection and COD service are not available.
  • For all unclaimed parcels by the customers that are returned back to us, the customer needs to pay for the shipping fee of second delivery(West Malaysia RM8;East Malaysia is charged based on parcel weight).

Delivery Times (Preorder)

  • All PREORDER products might arrive earlier or later than the Estimated Time of Arrival(ETA) stated on each product description.
  • We apologize that we unable to promise the date of parcel to be shipped. Customers are required to check the order status in your account at our website or you may PM our Facebook page to check on the order status.
  • Orders with combination of ready stocks and PREORDER products will be shipped together once the PREORDER products arrived. Additional shipping fee may incurred if customer requests for separate shipments.

Shipping Fees

  • At Plusclosette, we provide free shipping when your order is over RM80. Order which is below RM80 will be charged RM5 shipping fee.
  • We apologize that shipping fee is calculated per order basis, we couldn’t waive the shipping fee for combination of multiple orders.
Order below RM80Order above RM80
West M’siaRM5FREE
East M’siaRM5FREE